TERMS & CONDITIONS
Updated 11 APR 2020
Agreement
By using this Website, you agree to be bound by the following Terms.
Amendements
We reserve the rights to update these Terms periodically and we will notify you via a suitable announcment on the website. It is your own responsibility to check for any changes. Changes will apply to the use of the Website after we have given an announcement. If you do not wish to accept the new Terms, you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; and modify or withdraw, temporarily or permanently, this Website and the materials contained within it (or any part) without notice to you and you confirm that we will not be liable to you for any modification to or withdrawal of the Website or its contents.
Registration
You warrant that the personal informaion which you are required to provide when you register is true, accurate, complete and current in all aspects, and that you are not impersonating another person or entity.
The products purchased on this site are intended for private and domestic use only and are not for resale. Should any of your personal information change, you are required to notify us immediately by emailing us at: info@genalcolimited.com
Privacy Policy
Please see our Privacy Policy for further details.
Protecting Your Security
To ensure that your Credit, Debit or other charge card is not being used without your consent, we will validate your name, address, or other personal information supplied by you during the order process against the appropriate third party databases.
We take the risk of internet fraud very seriously. Due to the rising number of cases of internet fraud, we make sure that every order is thoroughly checked against the information supplied. If necessary, we may contact you to make additional security checks, and we ask for your cooperation to help us complete them. Fraudulent transactions will not be tolerated and any such actions will be reported to the appropriate authorities.
Compliance
This website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statues and regulations regarding the website and its use. You agree not to upload or transmit any of the following information through the website: any computer viruses or anything else designed to interrupt or disrupt the normal functioning of a computer; or any material that is defamatory, offensive, or any obscene content.
Indemnity
You agree to fully indemnify, defend and hold us, and our officers, directors, and employees, harmless immediately on demand, from and against all claims, losses or expenses, including reasonable legal fees, resulting from any breach of these Terms by you, or any liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.
Orders
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified via e-mail, and you have the option to either wait until the item is available from stock or to cancel your order.
Any orders placed by by you will be treated as an offer to purchase the goods from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods advertised on the Website. The conclusion of a contract between yourself and us will occur when debit your credit, debt card or Paypal account or when we dispatch the goods to you, whichever is later.
We will take all reasonable care, in so far as our power to do so, to keep the details of your order secure. But in the absence of negligence on our part, we cannot be held liable for any loss you may incur if a third party obtains unauthorized access to any data provided by you when accessing or ordering from the Website.
The products sold on the Website are not intended for re-sale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe that products are being ordered in breach of this provision.
You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
Price And Payment
All prices are listed on the Website in AUS Dollars and all transactions will be processed in AUS Dollars.
If your delivery address is outside of the Australia, you may be subject to import duties and taxes, which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. Please note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for more information.
Please note that cross border shipments may be subject to opening and inspection by customs authorities. You are deemed to be the importer of all goods we dispatch to you and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.
In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the prices shown. While we always try to ensure that the prices shown on our website are accurate, occassionally, genuine errors may occur. If we discover an error in the price of the goods that you have ordered, we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, we will issue a full refund.
Eligibility To Purchase
In order to make purchases on this Website, you must be 18 years of age or over and you will be required to provide your personal details. This includes your real name, address, phone number, email address, and any other details requested.
By offering to purchase goods and services, you are indicating to us that you are indeed 18 years of age or over and authorize us to transmit information (including updated information) to obtain information from third parties, including but not limited to your debit and credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.
Intellectual Property
The contents of this Website are protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on a disk (not not any server nor any other storage device connected to a network), or print one copy of such content for your own personal, non-commercial use, provided you keep intact any and all copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute for commercial purposes any of the materials or content on the Website.
Limitation Of Liability
This Website is provided “as is” and on an “as available” basis without any representation of endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
While we will try to ensure that material included on the Website is correct, reputable, and of high quality, we cannot accept responsibility for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website, we will attempt to correct this as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
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Incompatibility of the Website with any of your equipment, software, or telecommunication links;
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Technical problems including errors or interruptions of the Website;
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Unsuitability, unreliability, or inaccuracy of the Website; and
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Failure of the Website to meet your requirements

